Troubleshooting

Participants

Common participant issues and the quickest thing to check before asking for help.

If something feels off, it is usually one of a small number of verification or account-state issues.

My task is not ticking off after I completed it

Give it a few seconds. If it still does not resolve, refresh the quest page and try the task again.

X says my account is not eligible

The account needs to meet the platform thresholds checked during first login.

I joined the Telegram group but it does not verify

Stay in the group and try Verify again. If it still fails, the group may have a setup issue on the project side.

Discord verify keeps failing

Check account age, verified email, required roles, and server screening status.

I see no Claim button after the quest ended

The project still needs to finalize the quest before claims become available.

I claimed but the tokens are not in my wallet

The wallet UI may not display the token automatically. Add the token contract manually if needed.

I used the wrong X account on my first quest

Disconnect the current X account and reconnect with the correct one before continuing.

I am getting a popup-blocked warning

Allow popups for this site so task windows can open correctly.

Still stuck

If the quick checks do not resolve it, use the project support route or the community help channel listed in the docs.

#Troubleshooting