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Troubleshooting

Creators

Troubleshooting

Common creator-side issues across setup, funding, review, and finalization.

Troubleshooting

Most creator-side issues fall into setup, channel dependency, funding, review, or finalization categories.

A Telegram task is configured but verification fails
Check that the verification bot is present in the target group and that the correct group target was configured.
A Discord task cannot verify the intended role
Check server identifiers, role identifiers, and whether the intended role is actually granted in the server flow.
Deployment succeeded but the quest is not live
Check whether funding has completed and whether the quest start condition has been reached.
Funding does not match the intended reward plan
Check token selection, token amount, and whether the configured pool matches the intended reward model.
Review data looks incomplete
Confirm the quest is in the correct post-deadline state and that the manage view is unlocked with the creator wallet.
Finalization was interrupted
Reopen the finalization surface and use the available retry or recovery path if provided by the application.
Operational fallback
If the documented checks do not resolve the issue, the next step should be the project support or internal operator channel rather than repeated retries without state verification.